illume people

illume has access to a specialised pool of resources with a unique set of experience. illume people are passionate about their work, which they execute with a professional and enthusiastic attitude. Here is a selection of some of the key people at illume.

Matthew Townend - Managing Director

Matthew formed illume Consulting (previously called Island Telcom) in June 2005. Matthew has a unique set of senior Sales, Marketing and leadership skills that have helped many of illumes clients. His recent experience has included leading major projects in the VOIP, FMC, Channel Development and content delivery arenas. He is also recognised as a thought leader in these spaces and is often found speaking at industry event and forums.

Prior to forming illume Matthew was Marketing Director at Inclarity. Inclarity were one of the first business VOIP providers in Europe. Prior to joining Inclarity Matthew was MCI's Senior Director for Partnering & Solutions in Europe. During this period Matt was also European Managing Director for Digex an MCI owned subsidiary.

Matthew’s career has always been based around new markets. In his early career he launched the first magazine about internet, and then joined PIPEX who were the first commercial provider of internet access. Whilst at PIPEX he was responsible for establishing PIPEX Dial as one of the market leading internet dial services. Later in his career at UUNET (who purchased PIPEX), he was the Product Director responsible for launching one of the first multinational VPN services in Europe.

Matthew’s experience and passion for developing new market purveys the whole company and the work illume undertakes.

Steve Ashley-Brian - Associate

Steve has over 15 years experience within the Telco market place with the last 5 years focused almost exclusively in VoIP. This experience has been gained by holding senior Product Management positions with both Carriers and Vendors alike. He has worked at BT, Inclarity, Viatel and ADP.

Recent key roles have included bringing Convergence services to market, defining both enterprise and wholesale market propositions and managing vendor selection.

Since joining illume Steve has established himself as one of the key experts on the VOIP market in the UK. He has recently published papers looking at the VOIP peering and Enum market as well as other areas. He works closely with a number of illumes clients and often provides strategic as well as practical product management advice.

Wendy Townend - Company Secretary & Office Manager

Wendy plays an important role, coordinating with project teams and customers and ensuring all the commercial elements of the business run smoothly.

Wendy's career was based in the Insurance underwriting industry, and she brings some of the organisation and discipline used in her previous career, to ensure the office and customer projects run smoothly.

Tony Razzell

Tony specializes in developing core pricing strategies, building systems and tools to manage the sales process from quote to bill and management reporting tools and analysis. He worked on contracts at Telstra, Viatel, T-Systems, Inclarity and Packet Exchange covering everything from recovering lost revenue, re-negotiating supplier contracts and creating complete pricing strategies, sales tools and processes. Specifically Tony has developed both quoting/pricing and ROI tools for convergence clients.

Tony has over 10 year’s experience of Commercial Management and Pricing in the telecoms arena at director and VP level. In roles at MCI, FLAG Telecom and KPNQwest. He especially understands the requirements in building commercial strategies for products that are new to a market.

Daniel Soar

Daniel started working with illume in the summer of 2006, and has played an important role on projects in the Fixed mobile convergence market, as well as the VOIP and channel development spaces.

Daniel has a strong product management and channel background. He was UK product marketing manager for UUNET and MCI for many years, launching a number of new IP services into the UK market. Also while at MCI Daniel was also involved in the development of strategic partner relationships.

He combines this strong IP experience with recent voice and FMC experience he gained running product management at a UK Telecommunications reseller. The combination of experience at both a reseller and service provider is valuable to illume and its clients, who are looking at distribution channels.

If you would like to work with illume please drop us an email with your CV, illume and its clients are always looking for talented people, Email: info@illumeconsulting.co.uk